Wrocław, Poland – June 27, 2025 – Text Group, a provider of AI-powered customer communication solutions, today announced its financial results for the fiscal year ending March 31, 2025. The company reported consolidated revenue of 354.2 million PLN and a net profit of 164,4 million PLN, representing a year-over-year revenue increase of 5.6% and a net profit decline of 1.3%. EBITDA grew by 1.6% to 201.6 million PLN.
The Management Board has recommended a record-high dividend of 6.06 PLN per share, the highest in the company’s history, to be approved by the upcoming General Meeting of Shareholders.
At the same time, Text Group achieved a significant milestone with the launch of its next-generation suite product, Text App, now being tested by over 250 existing clients.
“Text App combines the capabilities of our existing products with new, AI-native features. It understands client organizations, learns from their teams, and automates customer support processes with unmatched effectiveness. We believe it will be the best-in-class communication and customer support platform for modern companies,”
said Filip Jaskólski, Chief Product Officer, Text Group.
Text App unifies core functionalities of LiveChat, HelpDesk, and ChatBot, while integrating two newly developed solutions: TeamChat and Workflows. The suite was built from the ground up, with an emphasis on user experience and deeply integrated AI capabilities, including virtual agents, AI bots, and copilots.
“We are proud of what we’ve accomplished with Text App. That said, our work continues. The past year was challenging. Our USD-based Monthly Recurring Revenue (MRR), a key metric for business momentum, grew by 6.9%. That’s below our ambitions. Our next target is to reach $100 million in ARR, and I’m confident Text App will accelerate our path to that goal,”
said Mariusz Ciepły, CEO, Text Group.
Key Financial Highlights – FY 2024/25:
- MRR at fiscal year-end: $7.12 million, translating to $85.44 million in ARR
- Revenue growth: +5.6% YoY to 354.2 million PLN
- Net profit: Down 1.3% YoY to 164.4 million PLN
- Operating profit: Down 0.9% YoY to 177.4 million PLN
- EBITDA: +1.6% to 201.6 million PLN
- Gross margin on sales: 79.7% | Operating margin: 50.1% | EBITDA margin: 56.9% | Net margin: 46.4%
Despite the impact of a weaker USD and temporary infrastructure costs related to a cloud migration (to be completed in June 2025), the company maintained robust profitability and strong cash flows. Almost all revenue is generated in US dollars.
Text Group also reports increased business diversification. Its flagship product LiveChat accounted for 88.7% of revenue for the full year (vs 91.1% a year ago), but only 87,3% in Q4 alone. The share of clients using more than one product increased by nine percentage points YoY, reaching 31.4% of total MRR. The share of large clients (licenses over USD 500/month) rose to 48%, up from 40% a year ago.
Other Strategic Milestones:
- First enterprise client with a USD 1 million annual contract
- Launch of cryptocurrency payments
- Trademark registrations for TEXT® and t|® in the United States
Dividend and Interim Dividend Proposal:
The Management Board has proposed allocating 156.05 million PLN to the annual dividend (6.06 PLN/share, up from 5.98 PLN/share last year). It has also requested Supervisory Board approval for a second interim dividend of 1.51 PLN/share. The record date is proposed for July 23, 2025, and the payment date for July 30, 2025.
“Operational efficiency is our hallmark and a key strength of Text Group. Our strong financial standing allows us to deliver shareholder value while continuing to invest in our future. With Text App and evolving market needs, we are well-positioned to capture the next wave of growth,”
added CEO Mariusz Ciepły.
About Text Group
Text Group is a global provider of AI-driven customer service and communication software. The company’s product portfolio includes LiveChat, HelpDesk, ChatBot, and the newly introduced Text App suite. Text Group serves thousands of clients worldwide.
Since 2014, Text S.A. (previously LiveChat Software) has been a company listed on the Warsaw Stock Exchange.